I Gotta Admit, I Like Being Quoted

The Practitioner’s Guide to Social Influencer Engagement | AgilityAtWork & PR NewswireIt’s a small thing, really.

Earlier this year, I took part in a video project for Curata, a brilliant software firm providing an easy-to-use site where users can find online content for their own newsletter and online portal. They were doing a video shoot at their User Conference, and I wound up being quoted in the Curata Mobile App press release!

Then I published a few blog posts and videos of my own for KnowledgeVision, showing off our product and how I like to use it for presenting interesting topics. It’s mostly about how best to use online presentations, but also industry issues and shifts in technology. Some of our stuff got picked up by Business2Community and the Custom Content Council, and posted all over the social web. I love that.

The Practitioner’s Guide to Social Influencer Engagement | Tom BishopNow I’ve contributed a segment to an e-Book for PR Newswire, “The Practitioner’s Guide to Social Influencer Engagement”. It’s part of their promotion called Agility At Work – It’s a social hub dedicated to sharing tips, tools and best practices to keep up with changes in the realm of earned media. The e-Book is a comprehensive guide for any marketer who wants to find and energize their best social media followers.

My segment is part of Chapter 4, and is called “Turning Influencers Into Your Brand’s Voice”. It’s about what to do once you have been able to work with your most influential followers. I set a few ground rules for engaging them, such as: The most influential people are not necessarily your customers; people use social platforms mostly to converse with friends, not to shop, and; there is a difference between turning a person into an influencer and making them a customer.

PR Newswire did a tremendous job with “The Practitioner’s Guide to Social Influencer Engagement”, and I look forward to the outcome of this e-Book and getting some more recognition for me and for KnowledgeVision. That is, after all, what I do.

I should also point out a few other people who wrote segments of Chapter 4: Anne-Marie Kovacs is founder of the BOOMbox Network, an agency focused on marketing for Boomers; Lee Ann Forbes is a former commodities trader and Marketing Manager for Micro Strategies, and; Vatsala Isaac, an experienced Marketing Consultant. Each of their segments are a must-read for turning influencers into brand advocates.

I don’t say this often, but I gotta say I like being noticed in my industry and quoted as an expert on topics related to it. Just once in awhile I can look in the mirror and say, “Hey, I’m pretty cool.”

Social Complaints: So What The Hell Do You Want?

Social Complaints: So What The Hell Do You Want? | MyLeftOneSay you’re browsing on Facebook, or Google+, where this is less of an issue (for now), and up pops yet another post complaining about something.

Usually, it’s a complaint about a certain type of post, like political arguments or fitness boasts.

And there are enough of these complaint posts-about-posts that they’ve become a new type of post themselves.

Well, here’s my complaint:

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Nike Running: A Social Media Mistake

Nike's Social Media BlunderOr should I say total marketing blunder? First of all, everyone knows in business that you keep your public discussion about your industry and competition positive. The public, even your fans, are turned off by your negativity about other companies.

Nike’s #EPICFAIL

Nike Facebook Mistake Fail

Nike really screwed the pooch on this one. Their Facebook post seemed innocuous enough: “FACT: Friends don’t let friends wear shoes with five toes” it read. No big deal, right? They’re just having a little fun with a trend that has captivated the running world, right? Those five-toe running shoes are kinda goofy, right? Haha, everyone?

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How Do You Achieve Total Marketing Immersion (TMI)?

Total Marketing Immersion goes beyond marketing.

PowerPoint, Flash, Whiteboards, Video, Podcasts, Banners,
Whitepapers,
 Webinars, eBooks, Newsletters, Surveys, Social Feeds, Blogs…

Anyone else sick of it all? Maybe I’m a little tired from playing with my children (admittedly something I put every ounce of energy into), but I feel like I’m starving for something. The products and tactics above have become unbearably dull to me.

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Why Did Salesforce.com Buy Radian6?

Salesforce.com buys Radian6By now, you probably know that Salesforce.com is buying Radian6 for a total of $326 Million.  On the heels of Salesforce.com’s investments in HubSpot and Seesmic, I’m not at all surprised at this move. HubSpot’s unique lead generation and engagement platform is great for pushing content, while Seesmic is a cool self-service social network management tool. Radian6 can add some amazing analytical value to the mix.

But Salesforce.com? SFDC’s client list is a who’s who of global businesses with one thing in common: they are either commercial product and service companies or the commercial divisions of very large consumer-oriented businesses like Dell and NBC. Yet, social platforms have largely been considered consumer media. So does this investment make sense for SFDC?

Of course it does.

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Cookie Cutter Social Media Strategies (For Cookies Only)

Look, I’m new to social media, so I won’t shovel you expert advice about building a huge following. Your Twitter mojo is probably a thousand times mine. If you rock the social media house, keep doing whatever you’re doing. I’m probably learning a lot from you.

(The truth is, I’ve never worked for someone who saw any value whatsoever in social media, and I wasn’t able to sell it to the boss. So my opportunity to jump on the social media bandwagon was spent doing old-school stuff; powerpoint decks, data sheets, press releases. I know, I know. That’s another post.)

But like everyone else, I do have an opinion on how best to use social media to grow your business. That’s what it is ultimately about, right? Growing your business? Building a base of people in your community, so that you have a wealth of knowledge and experience to draw on to help you deliver a finely-honed service or product to the people who are willing to pay you for it? Creating mind-share? Getting noticed?

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What is a “Real” Social Media Success Story?

Whenever you read about companies and celebrities using social media such as Twitter and Facebook, you hear all the stories about how these organizations and people have become huge social media success stories. They have expanded their reach to more followers and created another portal for constant engagement and brand-building.

A rundown of these social media success stories usually includes the following:

  • Oprah Winfrey
  • Ashton Kutcher
  • CNN
  • Walmart
  • Apple
  • Skittles
  • Marriott
  • Kodak
  • McDonald’s
  • CVS
  • Hershey’s
  • Staples
  • Intel
  • Cisco
  • UPS
  • The Home Depot
  • PepsiCo
  • Discovery Channel

Do you notice what they all they have in common?

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