Social Reach Has Gotten Easier: And That’s The Problem

Attribution: http://www.flickr.com/photos/kelbycarrA few days ago I was on a conference call where a participant said “Social media has made it harder to reach people.” My left eyebrow immediately shot to the ceiling. I got the point – that people are connected 24-7 now, and it’s hard to attract attention – but it still seemed like an incomplete statement. It is actually much easier to reach people using social media, but it’s hard to know who, when, where, and why they respond.

I thought about the reasons that social tools have made it ‘harder’, and how they translate directly into problems that we, as marketers, can solve.

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Cookie Cutter Social Media Strategies (For Cookies Only)

Look, I’m new to social media, so I won’t shovel you expert advice about building a huge following. Your Twitter mojo is probably a thousand times mine. If you rock the social media house, keep doing whatever you’re doing. I’m probably learning a lot from you.

(The truth is, I’ve never worked for someone who saw any value whatsoever in social media, and I wasn’t able to sell it to the boss. So my opportunity to jump on the social media bandwagon was spent doing old-school stuff; powerpoint decks, data sheets, press releases. I know, I know. That’s another post.)

But like everyone else, I do have an opinion on how best to use social media to grow your business. That’s what it is ultimately about, right? Growing your business? Building a base of people in your community, so that you have a wealth of knowledge and experience to draw on to help you deliver a finely-honed service or product to the people who are willing to pay you for it? Creating mind-share? Getting noticed?

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